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General

Default solution category, feel free to edit or delete it.

Internal Process

The Internal Process section covers all the tools and workflows that support day-to-day operations within the organization. This includes platforms like the Admin Portal, Ring.IO, and CrankWheel, as well as task management and ticket handling systems. Whether it’s managing communication, tracking tasks, or accessing training resources, this section ensures that internal teams are equipped with the necessary procedures and tools to operate efficiently and collaborate seamlessly.

Freshdesk

The Freshdesk section covers the essential tools and workflows used to manage customer support tickets, streamline internal communications, and track performance. It includes ticket creation, assignment, and resolution, ensuring teams can handle client queries promptly and effectively. With features like Freshconnect for internal collaboration and powerful analytics, this section enables your team to deliver top-tier customer service with ease.