From the Booking tab, Send booking confirmations, reminders & post-appointment follow-ups automatically via text or email.
- Booking request auto-reply: When an appointment is booked, your client will receive an email. If you want to send a text message as well, check the box under Booking Confirmation.
Use the text editor box to customize your confirmation message and information. This message appears on the booking confirmation screen your clients see after they have successfully made a booking.
For example: Type a custom welcome email from your business, or create a packet with links to additional resources.
- Booking reminders: You can send up to two reminders per appointment.
Decide when your client will receive an appointment reminder, for example, thirty minutes before the appointment, by using the dropdown lists.
Check Send via text message to send a text message reminder in addition to an email.
Note: You can also disable reminders if you need to.
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