Call Dispositions Summary: Campaign Support Edits

Campaign Support Edits:

• Resolved – The issue was successfully addressed, and no further action is needed.
• Issue Pending Further Customer Action – The resolution is dependent on a response or action from the customer.
• Escalated – The issue has been escalated to a higher level for further handling.
• Callback Scheduled – A follow-up call has been arranged for further assistance or updates.
• Information Provided – Relevant information was provided to the customer to assist in resolving the issue.
• Transfer to Service Specialist – The case was transferred to a service specialist for more in-depth support.
• Transfer to Account Resolution – The issue was transferred to the Account Resolution team for further handling.
• Left Voicemail – A voicemail was left for the customer after an unsuccessful attempt to reach them directly.