Premier Account Management:
- Resolved – The issue was successfully addressed, and no further action is needed.
- Issue Pending Further Customer Action – The resolution is dependent on a response or action from the customer.
- Escalated – The issue was escalated to a higher level for further handling.
- Callback Scheduled – A follow-up call has been arranged.
- No Response / Contact Attempt – There was no response from the customer after an attempted contact.
- Left Voicemail – A voicemail was left for the customer after an unsuccessful attempt to reach them directly.
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