How to Use the Crop & Media Tool in the Virtual Editor (VE)

Created by Maddie Baldwin, Modified on Wed, 16 Oct at 8:23 AM by Maddie Baldwin

Overview: The Virtual Editor (VE) is the new client-facing tool designed to streamline and expedite website edits. This enhanced platform moves away from the traditional editor to focus on efficiency, real-time updates, and easy self-service for clients. One of the core features in Phase 2 of the VE rollout is the Crop & Media Tool, which simplifies image adjustments and media uploads.

Key Features of the Crop & Media Tool:

1. Cropping Made Simple: Both clients and agents can use the tool to adjust images with ease. The following adjustments are supported:

Rotate Image: You can rotate images to fit the desired orientation.
Align Image: Adjust image alignment to the left or right.
Move Image: Move the image up or down within its frame.
Magnify or Minimize: Zoom in or out to achieve the required focus.
Resize: Resize images to fit appropriately on the website.

How to Access the Media Tool:

When using the Visual Editor, you will have full access to a variety of media options:

Upload New Images: Add new PNG or JPG images directly from your device.
Previously Uploaded Images: Select from images that have already been uploaded to the website.
Free Stock Images: Choose from a library of available free stock images.
Purchased Stock Images: Access previously purchased stock images for use.

To select an image:

Choose your desired image from any of the sources above.
Click the Select Media button located at the bottom right corner of the media tool.

Benefits of the VE Crop & Media Tool:

Real-Time Editing: The ability to make edits on the fly reduces turnaround time for image-related requests.
Empowerment: Clients can make adjustments themselves without the risk of error, fostering greater control over their website content.
One-Call Resolution: By utilizing the VE, you can resolve most image-related requests in a single call, minimizing the need for submitting tickets.